Healthcare Referral & Care Coordination, Simplified
Textus Health helps aged care providers, nurses, doctors, and healthcare teams manage referrals, telemedicine workflows, visit scheduling, and care coordination — replacing phone calls, faxes, and scattered messages with structured workflows.
Aged Care Referrals Are Still Run on Phones and Faxes
Nurses in aged care facilities make dozens of phone calls a day to coordinate doctor reviews, telehealth consultations, and resident visits. Critical clinical context gets lost in voicemails and fax pages. Doctors receive incomplete referrals. Residents wait longer than they should. Textus Health structures these workflows so the right clinical information reaches the right person, every time.
Product Overview
Textus Health (internal name: SHMS) is a healthcare referral and care coordination platform built for aged care facilities, community care teams, and the doctors who serve them. Nurses capture structured referrals, doctors review and respond, telemedicine sessions are scheduled, and care coordination dashboards keep the whole team aligned.
Who It Is For
Key Features
Nurse-to-Doctor Referral Workflow
Structured referral capture with clinical templates and quality checks.
Referral Data Capture
Standardised forms ensure complete clinical context reaches the doctor.
Doctor Review & Response
Doctors triage, respond, and escalate referrals from a single dashboard.
Telemedicine Coordination
Schedule and conduct telehealth consultations with integrated video.
Visit Scheduling
Coordinate in-person and virtual visits with calendar integration.
Patient/Resident Information Management
Centralised resident profiles with medication, history, and care plans.
Referral Quality Checks
Built-in checks flag incomplete or low-quality referrals before submission.
Communication History
Full audit of every referral, response, and conversation per resident.
Care Coordination Dashboard
Team-wide view of open referrals, pending responses, and scheduled visits.
How It Works
Nurse Initiates Referral
Using a structured template, the nurse captures clinical observations and routes to a doctor.
Quality Check
The platform flags missing or unclear information before the referral is sent.
Doctor Reviews & Responds
Doctor receives the referral, responds with advice, or schedules a visit/telehealth.
Coordinate the Encounter
Visit scheduling, telemedicine, and follow-ups are coordinated in one place.
Audit & Continuity
Every interaction is logged in the resident's record for clinical continuity.
Benefits
Use Cases
Aged Care Facility
Nurses route resident concerns to GPs and specialists with full clinical context.
After-Hours Telehealth
Coordinate after-hours doctor consultations to avoid unnecessary hospital transfers.
Community Care Team
Coordinate visits and care plans across multi-disciplinary teams.
Specialist Clinic Triage
Specialists triage incoming referrals with structured clinical data.
Technology & Integrations
Frequently Asked Questions
Is Textus Health used in Australia?+
Yes. Textus Health is designed for the Australian aged care and healthcare environment, including telehealth workflows and Medicare-aware scheduling.
Does Textus Health integrate with our existing clinical systems?+
Yes. We support HL7 and FHIR interfaces for integration with practice management systems, EHRs, and aged care platforms.
Can specialists outside our network use it?+
Yes. External clinicians can be invited as scoped users to receive and respond to referrals.
How is patient data secured?+
Textus Health is hosted on Microsoft Azure with encryption at rest and in transit, role-based access control, and audit logging of every access.
Do you support residents with complex care plans?+
Yes. Resident profiles include medication lists, advance care directives, and care plans accessible during referrals and consultations.
Textus Health by Industry
See how Textus Health applies to specific industries.
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Ready to explore Textus Health?
Schedule a walkthrough with our team to see how Textus Health fits your workflow.