Referral & Care Coordination for Healthcare and Aged Care
Textus Health replaces phone-and-fax referrals with structured nurse-to-doctor workflows, integrated telemedicine, and care coordination dashboards — purpose-built for aged care and healthcare providers.
The Healthcare Context
Aged care and primary healthcare providers operate on referral workflows that haven't fundamentally changed in decades — phone calls, faxes, scattered messaging. The result is clinical context lost in transmission, nurse time consumed by coordination, and delayed care. Structured digital referrals change the operational economics of care coordination.
Challenges We Address
Phone-and-fax referral workflows
Nurses spend 1-3 hours per shift on phone tag and fax follow-up for routine doctor reviews and telehealth requests.
Clinical context lost in transmission
Referrals arrive incomplete; doctors call back for clarification; nurses have gone off shift; care is delayed.
Telehealth disconnected from referral flow
Telehealth is often used through standalone tools that aren't integrated with the referral workflow.
Audit and continuity gaps
When clinical incidents are reviewed, reconstructing what was communicated, by whom and when, is often impossible from phone records.
Why Textus Health Works for Healthcare
Use Cases in Healthcare
Aged care facility referral workflows
Nurses route resident concerns to GPs and specialists with full clinical context, reducing time-to-response and unnecessary hospital transfers.
After-hours telehealth coordination
Aged care facilities coordinate after-hours doctor consultations through Textus Health, avoiding unnecessary ED visits.
Multi-disciplinary care coordination
Community care teams coordinate visits, care plans, and follow-ups across nurses, doctors, and allied health.
See Textus Health for Healthcare in practice
Tell us about your healthcare workflow. We'll set up a sandbox so you can see exactly how Textus Health handles your scenario.