Run Your Maintenance Crews Like Clockwork
Nexxa replaces WhatsApp groups and paper job sheets with PM contracts, dispatchable tickets, a technician mobile app with GPS and signatures, and one-click invoicing — built for facilities-maintenance vendors.
Maintenance Operations Don't Belong in WhatsApp
Most facilities-maintenance vendors run their crews out of WhatsApp groups, Excel schedules, and stacks of paper job sheets. Visits get missed. Technicians forget what they did at which site. PM contracts go unbilled. Invoices take weeks to chase down. The work is real but the operational layer hasn't caught up — and every missed visit is a contract at risk.
Product Overview
Nexxa is a field service management platform built specifically for facilities-maintenance vendors. PM contracts drive a clean visit schedule. Dispatchers send tickets to technicians on the mobile app. Technicians complete work on-site with GPS verification and digital signatures. Invoices generate in one click from the completed visits. Web admin for the office, native iOS/Android app for the field, cloud-hosted with multi-tenant architecture.
Who It Is For
Key Features
PM Service Contracts
Define preventive maintenance contracts per client and site with frequency, scope, and SLA — the platform handles the rest.
Job Tickets & Dispatch
Convert PM visits and ad-hoc requests into dispatchable tickets assigned to specific technicians.
Calendar Views
See the full crew schedule at a glance — by day, week, technician, or client.
Technician Mobile App
Native iOS and Android app for technicians to receive tickets, navigate to sites, and complete work on-site.
GPS Visit Verification
Automatic GPS check-in confirms the technician was on-site at the right time.
Digital Signatures
Capture client sign-off on completed work directly in the app.
One-Click Invoicing
Generate invoices from completed job tickets without re-entering anything.
Service Catalogue
Reusable service definitions with standard pricing for fast quoting and ticket creation.
Reports & Dashboards
Real-time view of completed vs scheduled visits, technician utilisation, and contract health.
Multi-Tenant Architecture
Single deployment serves multiple legal entities or franchise operations.
Cloud-Hosted
Fully managed cloud deployment — no servers to install, no IT team required.
Web Admin + Mobile App
Office team works on the web; field crews work on the native mobile app.
How It Works
Onboard Clients & PM Contracts
Set up client sites, define PM contracts with visit frequency and scope.
Auto-Generate the Visit Schedule
Nexxa creates the full PM visit calendar from your contracts — no manual scheduling.
Dispatch Tickets to Your Crew
Assign tickets to technicians; they receive them instantly in the mobile app.
Technicians Complete On-Site
Field crews check in via GPS, do the work, capture signatures, and close the ticket.
Invoice with One Click
Completed tickets flow into invoices — generated, sent, and ready for payment.
Benefits
Use Cases
Building Maintenance Vendor
A facilities-maintenance vendor uses Nexxa to manage PM contracts across dozens of building sites, with crews receiving tickets on the mobile app.
HVAC Service Operations
HVAC contractors use Nexxa for both PM contracts and ad-hoc breakdown calls, with full visit history per equipment unit.
Multi-Site Cleaning Contractor
A cleaning contractor coordinates crews across multiple commercial properties with PM contracts driving the daily schedule.
Fire Safety Equipment Servicing
Fire extinguisher and equipment servicing teams track regulatory PM visits with audit-ready evidence.
Technology & Integrations
Frequently Asked Questions
Is Nexxa the same product as JobGo?+
Yes. Nexxa is the new name for the product previously marketed as JobGo. The platform, customers, contracts, and technology are all the same — only the brand has changed.
Is Nexxa a recruitment platform?+
No. Nexxa is a field service management platform for facilities-maintenance vendors who dispatch crews to client sites. It is not for hiring or recruitment.
Do technicians need to install anything?+
They install the native iOS or Android Nexxa app from the App Store / Play Store. The office team works on a browser-based admin console — nothing to install on the web side.
Can Nexxa handle both PM contracts and ad-hoc breakdown calls?+
Yes. PM contracts auto-generate scheduled visits, and you can also create ad-hoc tickets for breakdown calls, change requests, or one-off services. Both flow through the same dispatch and invoicing pipeline.
How does the GPS verification work?+
When a technician checks in to a ticket on the mobile app, Nexxa captures the GPS location and timestamp. The visit record proves the technician was at the right site at the right time — useful for audit, dispute resolution, and SLA evidence.
Can Nexxa integrate with our accounting system?+
One-click invoices can be exported to standard accounting systems. For tighter integration with specific ERPs or accounting packages, BlueAura's system integration team can build the connector.
How is Nexxa deployed?+
Nexxa is offered as managed SaaS on Microsoft Azure with multi-tenant architecture. We can also deploy on a private cloud for organisations with specific data residency requirements.
Nexxa by Industry
See how Nexxa applies to specific industries.
Ready to explore Nexxa?
Schedule a walkthrough with our team to see how Nexxa fits your workflow.